HMB Marine Electrical
Services:
marketing action plan, Website Design & Build, Brand IDentity, Advertising & Promotion, inbound marketing, Digital marketing manager
Industry: Marine/Trade
Charging Up Half Moon Bay Marine Electrical
For more than two decades, Half Moon Bay Marine Electrical (HMBE) has earned a reputation as one of Auckland's most trusted marine electricians. While the business had a solid base of loyal customers, the husband and wife owners saw potential to take the business to a new level, including opening a second base at Tamaki Marine Park (TMP).
Although HMBE had existing digital advertising in place, the client wasn’t quite sure whether the investment was effective / giving them a return on investment they desired. And they engaged Right Hand Man to come up with a solid, measurable plan – and provide the execution of marketing activities – so the owners could concentrate on what they did best.
We kicked off by auditing the existing campaign and implementing a comprehensive marketing strategy that showcased Half Moon Bay Marine Electrical's specialist expertise and top-level customer service.
CHALLENGES
Right Hand Man identified several key challenges:
A refreshed brand identity to accommodate the new TMP base
Limited online visibility and website traffic
Difficulty in measuring the effectiveness of existing marketing efforts
Lack of content highlighting Half Moon Bay Marine Electrical's expertise
Lack of project case studies and customer testimonials
SOLUTIONS
We developed a multi-faceted approach to address Half Moon Bay Marine Electrical's challenges:
Branding Refresh
Refreshed Half Moon Bay Marine Electrical's logo to better represent their expanded presence and expertise
Designed new signage for both locations and vehicle signage for their new vehicles, ensuring a consistent brand experience
Website Redevelopment
Rebuilt Half Moon Bay Marine Electrical's website to showcase both locations and highlight their work through compelling case studies
New website effectively communicates their expertise and top-level customer service across both locations
Targeted Promotions
Organised promotional deals with suppliers to create attractive offers for Half Moon Bay Marine Electrical's customer base
Added these promotions to the newsletter and Google Ads for better tracking and measurement of sales generated from each offer
Digital Campaigns
Implemented a digital campaign combining Google Search and targeted offers with Facebook ads
Enabled accurate tracking of sales derived from these marketing activities
Content Creation
Conducted interviews and followed up on Half Moon Bay Marine Electrical projects to create compelling case studies and gather customer testimonials
Collected stories and testimonials highlighting the exceptional services delivered by Half Moon Bay Marine Electrical
Produced videos showcasing projects and interesting work undertaken by Half Moon Bay Marine Electrical teams at two locations
Incorporated the content into Half Moon Bay Marine Electrical's monthly newsletter, communicating their expertise and customer service
OUTCOME
By partnering with Right Hand Man, Half Moon Bay Marine Electrical has successfully overcome their marketing challenges and achieved measurable growth. Our targeted marketing strategies, digital campaigns, content creation, and branding refresh have not only increased website traffic and sales but also reinforced Half Moon Bay Marine Electrical's reputation as a trusted and skilled provider of marine electrical services across two locations. With our continued support, Half Moon Bay Marine Electrical is well-positioned for future success in their industry.
KEY METRICS
128% increase in website traffic (approx. 4,000 new visitors p/m)
Increased enquiries and sales generated
Increased customer engagement through the monthly newsletter
Here’s what Simon & Elise have to say about our services:
“In 2021, with our business expansion, we realised we needed a rebrand. In our search for a good marketing agency, RHM stood out. Richard's industry expertise and face-to-face approach impressed us. Since then, the talented team at RHM have delivered creative ideas that have boosted our market presence.
Beyond the rebrand, RHM now handles our EDM, digital, and print media. They're a boutique agency dedicated to understanding your business and delivering exceptional marketing. I highly recommend RHM!”
– Simon & Elise Jennings, Owners, HMB Marine Electrical